Bus 375 | Human Resource Management homework help

Performance Appraisals

Chapter Three of the textbook gives a basic description of five performance appraisal instruments. Choose one of the instruments, and write a two- to three-page paper (excluding the title and reference pages), describing the instrument. Include the following in your paper:

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  1. Provide a rationale for your choice of the performance appraisal instrument.
  2. Analyze the advantages of the instrument.
  3. Analyze the disadvantages of the instrument.
  4. Illustrate how the appraisal helps with the ADDIE model (Analyze, Design, Develop, Implement, and Evaluate).

Your paper must include in-text citations and references from at least two scholarly sources, excluding the textbook, and be formatted according to APA guidelines outlined in the Ashford Writing Center. 

Carefully review the Grading Rubric for the criteria that will be used to evaluate


This is information from the text book,—–


performance Appraisals

A good place to start to evaluate actual performance is to look to the performance appraisal to determine if and by how much an employee’s performance deviates from expected performance; this would have been confirmed by our earlier job-task analysis.

Many types of performance appraisal instruments exist. If you type “performance appraisal forms” in Google, you will get well over 174,000 hits. Today’s organizations tend to use some standard performance appraisal instruments. Here is a sample listing, with brief descriptions from Murphy and Cleveland (1995):

    • Critical incidents. The supervisor’s attention is focused on specific or critical behaviors that separate effective from ineffective performance.
    • Graphic rating scale. This method lists a set of performance factors, such as job knowledge, work quality, and cooperation; the supervisor uses these to rate employee performance using an incremental scale.
    • Behaviorally anchored rating scales. These combine elements from critical incident and graphic rating scale approaches. The supervisor rates employees according to items on a numerical scale.
    • Management by objectives. These evaluate how well an employee has accomplished objectives determined to be critical in job performance.
    • 360-degree feedback. This multisource feedback method provides a comprehensive perspective of employee performance by using feedback from the full circle of people with whom the employee interacts: supervisors, subordinates, and coworkers. It is effective for career coaching and identifying strengths and weaknesses.

Regardless of the actual performance appraisal tool used, what is clear is that the performance appraisal should appraise the actual behaviors of the expected performance. That is, you must ensure that the instrument captures all the tasks and duties necessary to make a judgment on the quality of the employee’s performance. Unfortunately, this is not always the case; a good example of the performance appraisal instrument not being properly aligned with the actual job duties required was found in my study of certified diabetes educators (CDEs). (See the HRD in Practice feature box titled “Effective CDE or Ineffective CDE?”)


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